FAQS

Our Guide to Common Queries

1. What is Digital Career Academy?

Digital Career Academy is an online learning platform offering top-tier digital courses on full-stack web development, agile delivery management, product management, scrum master, agile business analysis, agile project management, data analytics, and cyber security to help you build in-demand tech skills.

2. Are your courses suitable for beginners?

Yes! Our courses cater to all levels, from beginners to advanced learners.

3. Are the courses pre-recorded or live?

Our courses are pre-recorded, allowing you to learn at your own pace.

4. Do I get a certificate after completing a course?

Yes, you will receive a verified certificate upon successfully completing any course.

5. Can I access the courses on mobile devices?

Yes! Our platform is mobile-friendly, so you can learn anytime, anywhere.

6.How long do I have access to the course materials?

You get lifetime access to all course materials after enrollment.

7. Do I need prior experience to enroll in tech courses?

No, most courses start from the basics and gradually move to advanced concepts.

8. How do I choose the right course for me?

Check our course descriptions or contact our support team for guidance.

9. Can I interact with instructors?

Yes, some courses offer Q&A sessions and community support for learners.

10. Is there a trial or demo before purchasing a course?

We occasionally offer free previews on selected courses. Check our website for availability.

1. How much do your courses cost?

Course prices vary. Visit our website for current pricing details.

2. Can I pay in installments?

No, full payment is required before gaining access to a course.

3. What payment methods do you accept?

We accept credit/debit cards, bank transfers, and online payment platforms.

4. Is there a refund policy?

No refunds are given after accessing the course materials.

5. Are there any hidden fees?

No, the course price covers all materials and access to resources.

6. Do you offer scholarships or discounts?

Yes, we offer discounts on special occasions. Stay updated via our newsletter.

7. Can my employer sponsor my learning?

Yes, we provide invoices for company-sponsored enrollments.

8. What currency do you accept for payments?

We accept payments in USD.

9. How do I get a receipt after payment?

A confirmation email with a receipt is sent immediately after payment.

10. Do you offer corporate training for businesses?

Yes! We provide corporate training for teams. Contact us for details.

1. How do I access my courses after payment?

You’ll receive a login link via email immediately after payment. Log in to your account, go to “LMS Login”, and start learning instantly.

2. Do I need any special software or tools?

Most courses require only a laptop and internet connection. Some may require specific software, which will be listed.

3. How long does it take to complete a course?

Each course has a different duration, but since they are self-paced, you can complete them at your convenience.

4. Can I download course materials?

No! We don’t offer downloadable resources for offline learning.

5. Are the courses interactive?

Yes! Many courses include quizzes, assignments, and real-world projects.

6. What happens if I need help while learning?

You can ask questions in the student community or email support for assistance.

7. Can I access course materials offline?

No, you need an internet connection to stream the courses.

8. Do the courses include assignments and quizzes?

Yes, assignments and quizzes help reinforce learning.

9. What if I struggle with understanding the course content?

Reach out to our support team or join our student community for help.

10. What happens after I complete a course?

After completing a course, you will receive a certificate of completion. You can also access career support, join our community, and apply your skills to real-world projects.

1. How do I log in to my course after purchase?

Yes, we provide a digital certificate that you can add to your CV or LinkedIn profile.

2. I forgot my password. How do I reset it?

Click on ‘Forgot Password’ on the login page and follow the instructions.

3. Can I download the course videos?

No, but you can stream them anytime as long as you have internet access.

4. What devices can I use to access my course?

You can access courses on any device with a web browser (PC, tablet, or mobile.)

5. Do I need special software to take the courses?

No, just a web browser and internet access. Some courses may require specific software, which will be listed in the course details.

6. Can I pause and resume my course progress?

Yes! Your progress is saved automatically.

7. I am having trouble playing the videos. What should I do?

Try refreshing your browser, clearing cache, or using a different device.

8. Can I change my registered email address?

Yes, contact support to update your email.

9. Is my personal data secure on your platform?

Yes! We use secure encryption to protect your data.

10. I can’t access my course. Who do I contact?

Reach out to our support team via email or live chat.

1. Which programming languages are covered in the Full Stack Web Development course?

The course covers HTML, CSS, JavaScript, React, Node.js, and databases like MongoDB.

2. What tools do I need for the Data Analytics course?

You will need Excel, SQL, Python, and Power BI, which we guide you through.

3. Is the Agile Business Analysis course suitable for beginners?

Yes! It starts with the basics and moves to advanced concepts.

4. Do I need coding skills for Cyber Security?

No, but having basic IT knowledge helps.

5. Will the Scrum Master course prepare me for certification?

Yes! It aligns with industry-standard certifications like PSM and CSM.

6. How technical is the Agile Project Management course?

It focuses on leadership and Agile principles, so you don’t need technical skills.

7. Do I need to take the Agile Delivery Manager course before Product Management?

No, but both complement each other well.

HELP CENTER

Need answers? Find them here.
If you cannot find the answers to any of your questions that are not in our FAQ, you can always contact us via our email address info@digitalcareers.academy or call our regional numbers.
We’ll be glad to help.